Standardizing Outsourcing Process for Printed Wiring Boards
The Challenge
The customer did not have a defined outsourcing workflow or a complete Technical Data Package (TDP). Suppliers frequently received incomplete or unclear requirements, leading to extended cycle times, repeated clarification loops, and unpredictable delivery performance.
Impact
- Unnecessary lead-time extensions
- Increased risk of defects and misinterpretation
- Inefficient internal coordination
- Program schedules disrupted by supplier delays
Solution
The engagement focused on building a controlled, repeatable outsourcing process. This included developing a standardized TDP, defining a formal workflow, and implementing SOPs to govern documentation, review, and supplier release.
Outcome
The customer achieved a streamlined, quality-driven outsourcing process that improved supplier clarity, reduced cycle time by 45%, and stabilized program schedules. The new structure ensures every supplier receives complete, accurate, and consistent information supporting higher first-pass yield and predictable delivery performance.
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Our Approach
The Results
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